Accessibility log
A public list of every accessibility step we take: what is done, what is under way, what is only planned, and what we have not managed yet.
Aquí hay lugar para ti.There is room for you here.
What to expect: No sound unless you press a Hear it or Listen button. Nothing flashes. A slow, gentle zoom on the picture at the top.
Last updated:
49 entries
Who it helps:
Why: Keyboard and screen-reader users should not have to tab through the whole menu on every page.
How to use it: Press Tab once on any page; the first control is “Skip to content”.
Who it helps:
Why: Not everyone can use a mouse or a touch screen.
How to use it: Tab to “Friends” or “More” and press Enter. Press Escape to close.
Who it helps:
Why: A picture nobody can see should still tell them what it shows.
How to use it: Nothing to switch on.
Who it helps:
Why: You need to see where the keyboard is.
How to use it: Press Tab and watch the outline move.
Who it helps:
Why: Hearing a word is a kind of welcome, and helps people who find reading hard.
How to use it: Press “Hear it” beside any short line.
Notes: Some devices have no voice for some languages. The button says so when that happens.
Who it helps:
Why: People read in many different ways. One size does not fit everyone.
How to use it: Press “Make it yours” in the top bar of any page.
Notes: Tested with the keyboard and at phone width. Not yet tested with people who rely on these features every day.
Who it helps:
Why: A label in a script you cannot read does not help you find the language you want. Screen readers also announce English labels correctly.
How to use it: Nothing to switch on.
Notes: An automatic check flags any bare native-language label.
Who it helps:
Why: Many people wear blue-light glasses because blue light is harsh.
How to use it: Make it yours, then Gentle light. Choose Light, Medium or Strong, or turn on the evening option.
Notes: This reduces the blue in the page. It does not claim any health effect.
Who it helps:
Why: A menu in your own language is a welcome. Only short lines are translated, and nothing long is machine-translated.
How to use it: Make it yours, then Language for greetings and menu.
Notes: The welcome greeting is one of the verified lines already on the site. The menu and doorway words are very simple lines that are still waiting for a native-speaker check, and the page says so while a language is chosen.
Who it helps:
Why: Colour should never be the only way to tell things apart.
How to use it: Make it yours, then Colour-blind safe palette.
Notes: The palettes are our best attempt and have not been tested with colour-blind readers yet.
Who it helps:
Why: Colour is a bonus, not the message.
How to use it: Nothing to switch on.
Who it helps:
Why: Movement can cause dizziness or be distracting.
How to use it: Make it yours, then Reduce motion or Quiet mode.
Notes: As far as we know nothing flashes. Pages with gentle moving pictures are listed on each page’s “What to expect” line once that line is added.
Who it helps:
Why: Stronger contrast helps people with low vision.
How to use it: Make it yours, then High contrast.
Who it helps:
Why: Some people read best on paper, and printers often have no colour.
How to use it: Use your browser’s Print. On the Technology page, open an entry and press “Print this entry”.
Who it helps:
Why: Short, simple words help everyone.
How to use it: On the Technology page, press “Plain-language mode”.
Who it helps:
Why: Many people only have a phone.
How to use it: Nothing to switch on.
Who it helps:
Why: Privacy and calm are part of access.
How to use it: Nothing to switch on.
Who it helps:
Why: Your settings should not cost you your privacy.
How to use it: Make it yours, then Reset everything to forget.
Who it helps:
Why: Not everyone has colour ink.
How to use it: Open a freebie and use Print.
Who it helps:
Why: Some people need a different format.
How to use it: Open “Ask for another format” in the footer or More menu, or use the line at the bottom of any printable.
Notes: There is no form. We will try, and we will say honestly what we can do and how long it might take. We cannot promise a time.
Who it helps:
Why: Some people take in words better by ear.
How to use it: Press “Listen to this page” at the top of any page. Use Play/Pause, Stop and Speed in the bar. Escape closes it.
Notes: Uses the voice built into your device and highlights the sentence being read. Tested with a stand-in voice and by keyboard; real device voices vary, and we have not yet tested with screen-reader users. Lines in another language are spoken only if your device has a voice for them.
Who it helps:
Why: Short, simple words help everyone.
How to use it: Press “Use simple words on this page” under the top picture, or turn on Plain language in Make it yours. The choice is remembered.
Notes: 108 paragraphs have a simple version. Links in the original text stay available. The simple versions were written by us and have not yet been tested with readers.
Who it helps:
Why: People can decide before they read.
How to use it: Look just under the top picture of any page. The line updates if you turn on Reduce motion or Quiet mode.
Notes: Written for each kind of page. It describes sound, flashing and movement as far as we know.
Who it helps:
Why: Nothing should surprise your ears.
How to use it: Nothing to switch on. Press Play only when you want to hear a video.
Who it helps:
Why: Music and words should be available by sight.
How to use it: Not yet available.
Notes: Only some lyric videos are published so far, and the others say when they are coming.
Who it helps:
Why: Videos should be open to everyone.
How to use it: Not yet available.
Notes: There are no videos on the site yet.
Who it helps:
Why: Everyone should be able to get everywhere without help.
How to use it: Nothing to switch on: it is how the city is drawn and built.
Notes: Built into the city design scripts and checked automatically by two route checks. Known gaps: cart gates and crossings are postponed, and only the Harbor area is built so far.
Who it helps:
Why: Glare is a barrier, and the night sky belongs to everyone.
How to use it: Nothing to switch on: it is how the city lights are drawn and built.
Notes: Built into the city design scripts. No known gap.
Who it helps:
Why: Finding the way should not depend on seeing a screen.
How to use it: Described on the Harbor page.
Notes: These are design intentions. They are not built.
Who it helps:
Why: A busy site is easier when someone shows you around, and nobody should feel rushed.
How to use it: On Start here, choose “Begin this path”. Use Back, Next or Leave the path.
Notes: Where you are in a path is kept in the web address only. Nothing is stored.
Who it helps:
Why: Knowing where you are, and how to get somewhere else quickly, lowers effort for everyone.
How to use it: The breadcrumb is under the header. Press Tab once on any page to find the skip links.
Who it helps:
Why: Shortcuts save effort, but single-letter keys can clash with assistive technology, so they can be switched off.
How to use it: Press ? on any page, or open Keyboard shortcuts in the footer or More menu.
Notes: They never work while you are typing in a box.
Who it helps:
Why: Small targets are hard to hit with a shaky hand, a thumb or a large finger.
How to use it: Open any page on a phone; every footer link and “Open” link is a comfortable tap.
Notes: Checked by an automatic test at 375 px wide. Links inside running sentences keep their normal size.
Who it helps:
Why: Larger text makes the long menu wider than the window, and sideways scrolling is hard to notice.
How to use it: Choose A++ or A+++ in Make it yours; the Menu button appears even on a wide screen.
Notes: Checked at 1440 px wide with large text and roomy line spacing.
Who it helps:
Why: A panel you cannot read cannot help you change anything.
How to use it: Choose Light, then open Make it yours.
Notes: Found in our own review on 22 October 2026. Tested in the Light, Gentle, High contrast and Dark looks (4.5 to 1 or better).
Who it helps:
Why: Stretched, blurry pictures are harder to make out, and some readers rely on the picture.
How to use it: Open Rowen, Bam or Pet Park on a wide screen.
Notes: Every picture also has a plain-words description.
Who it helps:
Why: A page that moves while you read it is hard to follow, and heavy pages are slow on older phones.
How to use it: Scroll any page; text stays where it is.
Notes: Page sizes were measured; the heaviest page is the Home page, and its pictures load as you scroll.
Who it helps:
Why: Small or pale words are hard to read, on screen and on paper.
How to use it: Open Welcome Cards, or make any card in the Send a Card studio.
Who it helps:
Why: A blank or cut-off page wastes paper and is confusing to sort out.
How to use it: Open a sign or the poster, choose your paper, then Print or save as PDF.
Notes: Checked by printing every printable page to PDF on both paper sizes. Real printers vary, so check the preview.
Who it helps:
Why: A screen reader would have read out code instead of the languages.
How to use it: Open Music and look under each song title.
Notes: Our checker now also looks for leftover template text on every page.
Who it helps:
Why: Movement can be calming for some and distracting or dizzying for others, so you decide.
How to use it: Press the “Pause the water” button under the headline (it is reachable with Tab and works with Enter or Space). Your choice is remembered on this device only. The water also stops by itself when your device asks for reduced motion, or when Reduce motion, Quiet mode or Calm mode is on in Make it yours. High contrast hides it, and it does not print.
Notes: Known gaps: the button label is in English only for now, and we measured text contrast over the water with a screenshot tool, not with real eyes on real screens.
Who it helps:
Why: Songs in many languages should be understood by people who do not speak each language, and sung words are easier to follow when you can see them.
How to use it: Open Music and go to “Watch the lyric videos”. Press the Play button on a video card (it is a real button, so Tab and Enter work). A video never starts by itself, and nothing from YouTube loads until you press it. Or use “Watch on YouTube”.
Notes: The videos are not published yet, so each card says when it is coming. Known gap: the translations are drafts that native speakers have not yet checked.
Who it helps:
Why: A warm first message helps people feel they are in the right place before they have to decide anything. Real text (not a picture) can be enlarged, read aloud and printed.
How to use it: It sits right under the top of the Home page. Press “Listen to this page” to hear it, or “Use simple words on this page” if you prefer. It looks the same in every Make it yours look and prints in black and white.
Notes: Known gaps: the message is in English only for now, and the small piano-key picture beside it is decorative and is skipped by screen readers.
Who it helps:
Why: A friendly face in the same place on every page says you are in the right place, and gives the page a gentle, familiar landmark.
How to use it: Look at the top left. Point at the name, or Tab to it, and the words “Bam says hi” appear. If your device or Make it yours asks for reduced motion, Bam stays still; otherwise an ear flicks once.
Notes: The face is decorative, so screen readers skip it. The name and the face are one link back to the Home page, and a reader hears it as “BrightPath City”. Known gap: the “Bam says hi” label is on screen only; it is not read aloud, on purpose, to avoid repeating it on every page.
Be honest about it
Things we have not done, or not done well enough. We would rather list them than hide them.
Who it helps:
Why: Step-free boarding for everyone.
How to use it: Not yet available.
Notes: Postponed. The cart loop is not finished, and crossings are not yet built.
Who it helps:
Why: Access should reach the whole city, not only the Harbor.
How to use it: Not yet available.
Notes: Only the Harbor area is built so far.
Who it helps:
Why: Automatic checks and our own tests are not the same as real use.
How to use it: We would be glad to hear from you.
Notes: We test with a keyboard, at phone width, and with automatic checks. We have not yet tested with people who use screen readers, switch devices, voice control or magnifiers every day.
Who it helps:
Why: A welcome in the wrong words is not a welcome.
How to use it: Marked on the page where a check is pending.
Notes: Spanish and Korean lines were checked by a native speaker. The others are still waiting.
Who it helps:
Why: We would rather say so than sound more certain than we are.
How to use it: Read the notice at the top of the page.
Tell us what got in your way, or what would make this page, a printable or the city easier. We read what arrives.
